Key Principles of Continuous Improvement Culture

Key principles in continuous improvement culture

 
Sheet 1: CONTEXT

 
  • Leaders need to continuously improve the systems and processes in order to provide customer value. 
  • A change in thoughts and practices of people is required in order to create a continuous improvement culture
  • A good understanding of culture will allow the leaders to carry out a sustainable change.     

Sheet 2: Creating a Culture of: Continuously understanding customer needs.

  • Customer focus
  • Optimizing organizational performance
  • Focusing on means to an end
  • Continuous Learning on Mistakes
  • Continuously improving systems and processes
  • Fixing Root Cause of problems
  • Every Level is Responsible for Continuous Improvement

Sheet 11: Every Level is Responsible for Continuous Improvement

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About Jos
Winston Churchill once said: Success consists of going from failure to failure without loss of enthusiasm. - That's me building an online business.

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